We stand behind the quality of every product. If something isn't right, we'll make it right.
At CB Enterprises, your satisfaction is our top priority. We accept returns within 7 days of delivery for damaged, defective, or wrongly shipped products.
If your product arrives damaged, broken, or leaking, we will replace it or issue a full refund.
Received the wrong fragrance? We'll arrange a free pickup and send the correct product immediately.
If you notice any quality concerns with the fragrance, contact us within 7 days for resolution.
Refunds are processed within 5-7 business days after we receive and inspect the returned product.
Fill out the return form below with your order details and reason for return.
Our team will review your request within 24 hours and confirm via WhatsApp or email.
We'll arrange a free pickup or provide a return shipping label. Pack the item in its original packaging.
Once we receive the product, we'll process your refund or ship the replacement within 3-5 business days.
Please provide the details below and we'll get back to you within 24 hours.
We've received your return request. Our team will contact you within 24 hours via WhatsApp or email to confirm the next steps.
For urgent return requests or questions, reach out to us directly on WhatsApp. We're available 24/7.
Contact on WhatsApp